Free Customer Service Articles

How can you retain your leads and prospects, and ensure that they buy from you and not from your competition?

Explore ways a waiter or waitress can properly use guest checks to increase their income and improve restaurant customer service.

There are many ways to show your customers that you care about them. Let me share one that tells your customers that YOU DO NOT CARE ABOUT THEM. Remember, my friend, that in business it is sometimes the little things that begin to tear down the company that we have worked so hard to build.

Imagine the following scenario: six months ago you paid someone to come and do your gardening. You'd like to use them again but you can't remember their name and have lost their business card. You end up going to another gardener, which means that the first gardener has probably lost a customer for life.

'Can you give me your (class/product/offer) for free, or reduced cost? I'm in a tough situation, and need the help.' Have you ever had anyone ask you this in your business? If you haven't, it's either because you're invisible, you've only been in business for five minutes, or because you look mean. :-) Are these people really freeloaders?

Organizations are open dynamic systems for transforming resource inputs into saleable outputs (goods & services). They are created to provide useful products and services that satisfy the needs of customers and provide value to stakeholders.

Many business start up gals and guys start up well and then hit walls that you can help them open the door and go through if you have the will and right skills

No great success is ever attained in life without the surmounting of obstacles. In every life there are challenges. Some people view challenges as problems, others view them as opportunities.

The main purpose of Customer Relationship Management is to allow businesses to better manage their customers through the introduction of reliable systems, processes and procedures for interacting with those customers.

With all the talk on processes and projects, it is easy to forget that Six Sigma focuses on the end result: the customer. Here's how to put the focus back on the customer in your pursuit of Six Sigma implementation.